Monitor and manage


Through your Payments Dashboard you can maintain visibility over transactions and users, manage your fee structure, view reporting, and customize your payment types and settings.

Make informed decisions


Make informed business model and operational decisions based on revenue, fees, users, and data.

Full control over your fees


Take complete control over your fees by making adjustments, setting rules, deciding volume pricing, making case by case adjustments, and selecting how often your marketplace collects from PromisePay.

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Keep sight of your customers


View past and present transactions


Monitor live and historical transactions, see their current state of progress, view a granular transaction log and get an overview of how payments are moving through your platform.

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See refunds behaviour


Monitor and manage disputes


See what stage your buyers and sellers are within the dispute resolution process, see if particular users are more prone to dispute issues and make decisions accordingly.

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Customise the Payment Modal


Knowledge base


Our FAQ database covers off all the questions your support team will likely be asked before, during and after the transaction process so they can answer quickly and knowledgably.

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Quick help and problem solving