Through your Payments Dashboard you can maintain visibility over transactions and users, manage your fee structure, view reporting, and customize your payment types and settings.
Make informed business model and operational decisions based on revenue, fees, users, and data.
Take complete control over your fees by making adjustments, setting rules, deciding volume pricing, making case by case adjustments, and selecting how often your marketplace collects from PromisePay.
View user information, see their past transaction history, and get a greater understanding of their current and previous payments activity on your marketplace.
Monitor live and historical transactions, see their current state of progress, view a granular transaction log and get an overview of how payments are moving through your platform.
View all past and present refunds within your marketplace, isolate and analyze trouble users, and make appropriate data based decisions.
See what stage your buyers and sellers are within the dispute resolution process, see if particular users are more prone to dispute issues and make decisions accordingly.
Create a cohesive brand experience by uploading your logo, choosing your colour scheme and toggling between 'Powered by' or a fully 'white labeled' service.
Our FAQ database covers off all the questions your support team will likely be asked before, during and after the transaction process so they can answer quickly and knowledgably.
Simply log a ticket by sending an email to firstname.lastname@example.org and one of our Customer Success specialists will be back with you as fast as humanly possible.