Privacy Policy


Effective as of November 26th, 2013


Collection of Information

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.


Information use

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

Your information helps us to better respond to your individual needs.

To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


Information protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and they are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to continue using our payment service.


Cookies

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember, process and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Disclosure of information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.


Childrens Online Privacy Protection Act Compliance

Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Australian Privacy Act 1988

This website is bound by the Privacy Act 1988 (Cth), including the Information Privacy Principles.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Your consent and choices

By using our site, you consent to our privacy policy.

Your Choices

You may request access to personal information about you that we hold. We encourage you to contact us about your personal information if you find that it is not accurate or complete. You may opt out of any further contact from us. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.


Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

Singapore Office

Company Name: PromisePay Pte Ltd
Address: 1 Raffles Place, Tower One #44-02 Singapore 048616 Singapore
Registration Number: 201328911R

Australian Office

Company Name: PromisePay Pty Ltd
Address: Level 4, 140 Queen Street, Melbourne Victoria 3000 Australia
ABN: 49167436722

Delaware Office

Company Name: PromisePay Inc.

Address: 3411 Silverside Road, Rodney Building #104, Wilmington, 19810, Delaware USA

Phone: 1300 654 892 (Australia)
Email: hello@promisepay.com